Solution: Optimize Dealer Network

Dodge, Nissan and Kia Aim to Move Up in the Small Car Arena

Three new cars are striving to gain ground in the huge non-luxury small car segment. The 2013 Dodge Dart was launched last June, the redesigned 2013 Nissan Sentra last November, and the 2014 Kia Forte sedan arrives later this month. This segment accounted for 16% of all new vehicle registrations in 2012, second only to the midsize cars 17.6% among the 32 segments tracked by Polk. The non-luxury small car segment has been dominated for years by such well-known models as the Corolla, Civic and...Re...
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Customer Loyalty - Dealers and Customers Win

For the U.S. automotive industry, superior customer loyalty was recognized this week. I had the pleasure of watching our customers receive the annual Polk Automotive Loyalty Awards in Detroit as part of the overall activities surrounding the 2013 NAIAS (North American International Auto Show). It's a great feeling knowing OEMs and their dealer networks are working like crazy to make the buying and vehicle ownership experience richer, truer and highly relevant for their customers. As in past... Re...
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Automotive Growth Challenges in Fast-Growing Regions

It was a national holiday in Brazil on October 12 and I went with my family to where my father was born, a small town where approximately 10,000 people live today. During the long weekend, my impression was that Chevrolet was the best seller in Brazil, but actually it falls behind Fiat and Volkswagen. However, I saw more of the Chevrolet Montana (a pick-up truck based on a passenger car, something that Brazil created decades ago) and the S-10 (the local name of the Colorado) than the Fiat...
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New York International Auto Show Hosts First Annual NAMAD Diversity Luncheon

This month, the Jacob Javits Center in New York is the focal point for the automotive industry as it hosts the 2012 New York International Auto Show from April 4 to April 15. Each year, automotive executives, dealers, suppliers, media, automotive consumers and simply the curious descend upon New York to check out the new cars, trucks, crossovers, hybrids, electrics and futuristic concepts. On April 4, part of the Jacob Javits Center served as a launching pad for the first Annual NAMAD (North... R...
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Responsibility and Accountability: Automotive Dealer Loyalty

Last month, I had the opportunity to speak at the Digital Market Strategies Conference, an event hosted by First Class Educators. If you are focused on the retail side of the automotive industry and haven’t attended an event hosted by First Class Educators, I highly recommend it. The staff, venue and speakers are top notch. I co-presented during the afternoon keynote address with Matt Murray from Dealer.com. Our session focused on the impact of social media on initial vehicle purchase and... Read...
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Polk Supports 16th Annual Urban Wheel Awards

The 2012 Auto Show Week began for me like years past with the 16th Annual Urban Wheel Awards. The Decisive Media event held at the Motor City Casino Sound Board recognizes African American, Asian and Hispanic achievers in the automotive industry. The event also serves as an annual forum for networking among ethnic automotive leaders and highlights green vehicle technology. The evening began with an event honoring Bill Perkins as the first African American Chairman of the North... Read More »
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Ford Canada – Growing its Business with Fewer Dealers

We have reached the end of the third quarter for 2011 and Ford Motor Company of Canada, Limited is still the sales leader in the country. In fact, the company is reporting its highest sales in 20 years. Ford moved up the sales rankings from third to second place in 2009 and then took over the top spot from General Motors in 2010. Ford looks unstoppable and while growth this year won't be at the same level as the peak of 19.6% between 2009 and 2010 (previous high was 10.1% between 2005 and...
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