The presence of Dan Akerson, General Motors' CEO, Martin
Winterkorn, Chairman of the Board of Volkswagen, Audi and Porsche,
Takanobu Ito, Honda's CEO and President, and Ralf Speth, Jaguar
Land Rover's CEO, shows how international the 2012 Sao Paulo auto
show has become. Brazil has always been a key market for many OEMs
– for example, it is the second main market for Chevrolet and
Renault – but it has been closed, with many products only offered
in the country and in neighboring Argentina.
However,...
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There is a lot of buzz about the Audi plant that will be built
in San José Chiapa, Mexico. The press refers to it as "Audi's first
car plant in the Americas," but this is not correct. Audi produced
the A3 in São José dos Pinhais, Brazil between 1999 and 2006, in a
factory now totally owned by Audi's parent company, Volkswagen.
Golf (still in its fourth generation), Fox and SpaceFox are
produced there. It was a joint venture between Audi and Volkswagen
– Audi had 25% of the factory.
The A3 brought...
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Last week, I had the pleasure of participating in an automotive
panel at Rentrak's 4th Annual Industry Insights Forum in New
York. Their audience – mostly senior TV network and
affiliate executives, agency media planners, analytics and data
providers – agreed that TV is becoming more metrics-rich than ever
before, which is good news for a mature, entrenched advertising
ecosystem that finds itself in the throes of disruptive
technology.
The concept of "best available screen" is changing the
nature...
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Starting back in the mid-90's the popularity of internet chat rooms
was obvious, as internet users have eagerly taken to the digital
airwaves to tell the world a thing or two about their feelings. At
first, there were a bunch of (mostly) kids going in to complain or
engage in very immature conversations. Not long after that, forums
developed so internet users of a certain interest could speak with
people all over the world that shared that same interest. Along
with blogs, forums and fledgling...
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I figured it would happen sooner rather than later, so I say
'finally.' Search is converging with a larger data ecosystem to
strengthen both text and display advertising for advertisers and
digital marketers. There isn't a whole lot of detail yet, but
according to my sources, Google has code named a service "DDP" that
is using their rich Google Audience Network click data with their
Adwords data to serve targeted non-contextual site specific text
ads.
I'm assuming their running this through...
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I am planning a trip to the NE of China to visit my parents. I
usually fly to Beijing and then take a train during the next day to
arrive at their home. After booking my flights, I called my
official chauffeur, a retired uncle living in Beijing, to arrange
for my usual pick-up. This time, he asked a lot of questions about
my flight arrival time and when my train will leave the next day.
It seems his car is not allowed to be on the road from 7:00 a.m. to
9:00 a.m. or 5:00 p.m. to 8:00 p.m. each...
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One of the greatest things about online advertising is its
measurability, right? Where else can a marketer get so much data to
assess campaign success? After all, there are impressions,
click-throughs, view-throughs, page views, time spent, and many
more data points from which to derive unique formulae for
determining ad effectiveness. But blessings can also be curses, and
sometimes the abundance of data points can create analysis
paralysis. How are marketers supposed to know which metrics...
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Recently, I was at MediaPost's ReVision
Conference about targeted television advertising. The day was
interesting and informative. We've come a long way from your old
cathode ray tube TV or the little TV sitting on top of the big TV
from yesteryear. I'm talking web-enabled televisions, set-top boxes
synthesizing digital data, and of course, streaming
television/video services online. With all of this new technology
it became very apparent that television viewing habits are changing
dramatically....
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While North America and Europe likewise are affected by dealer
bankruptcies and network downsizing, Turkey strives for new growth
superlatives. Istanbul is building a new mega dealership whose
concept completely contradicts the general trends in automotive
retail networks. With more than 200 shops on 117.000 sqm (and even
an 800-metre test track on the roof of the building!), "Autopia
Europia" (opening in 2011) will probably become the largest
Auto Mall in the world.
Autopia was designed to...
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NACE, the
International Autobody Congress & Exposition, which takes
place October 10-13, is the world's collision repair event! This
year celebrates the 28th annual NACE event. Created to provide
buyers and sellers of the collision repair community with a place
to network, NACE is the only professional event dedicated to the
industry. With more than 80 educational sessions planned, unmatched
networking opportunities, and a world class show floor, NACE is a
unique marketplace to see all the...
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I would like to throw a question out to this community – does the
automotive marketing "discipline" lack focus? Let me give you some
background for my question...
Earlier this month, I had the opportunity to attend and also speak
at the Thought Leadership Summit (TLS) 2010 Automotive Customer
Centricity Summit. The topics included:
- The Near Term Future in the Auto Space (Thilo Koslowski,
Gartner)
- Integration of CRM Data and Transactional Information (Chris
Cawston, SCI)
- Hyundai Motor America...
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Last week I had the pleasure of visiting Tesla's
headquarters in Palo Alto, CA with a couple of colleagues.
Personally, it was the highlight of my week-long business trip in
California. To see individuals talking about and planning for the
emergence of electric vehicles was very motivating and stimulating.
The team we met was engaging, smart, and well-read on the
market.
Tesla,
for those who don't know much about them, is about building
electric vehicles for today and tomorrow. And not golf...
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Retail throughput (new vehicle sales per franchise outlet) is
arguably the most important issue in the controversy about the
recent dealer count reduction by Chrysler and the planned reduction
by GM. The huge disparities in throughput between the domestics and
Asians have not been highlighted in discussions of the dealer count
reductions, but maybe they should since they are the crux of the
problem. In 2008, the typical Toyota dealer sold 1,589 new cars and
light trucks, the highest average...
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After the EuroCar Seminar on 20 January 2010, we posted the
top ten questions asked by OEM and OES delegates in attendance.
Today I will be answering the last few questions. I hope you have
found all of our answers helpful. If you missed the answers to the
previous questions, don’t forget to read the answers posted by
Norm Marks regarding marketing and
Thomas Mawick regarding hybrids.
Can you share with us where or from whom dealer network planning
can be most improved?All manufacturers in...
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After the EuroCar Seminar on 20 January 2010, we posted the
top ten questions asked by OEM and OES
delegates in attendance. Today I will be answering questions
pertaining to hybrids. If you missed Norm Marks answers to the
Marketing questions, you can find them
here. Tanja Linken will be answering questions aboout Network
Planning in the next blog entry.
With regard to CO2 emissions, hybrids and zero emission
vehicles, do you have any insight into vehicle whole life
costs?This question targets...
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After the EuroCar Seminar on 20 January 2010, we posted the
top ten questions asked by OEM and OES
delegates in attendance. Today I will answer the three marketing
questions. The remaining questions will be answered by Tanja Linken
and Thomas Mawick.
1. If you could only do one thing with respect to marketing
in this environment, what would it be or in what area would you
focus?We must optimize automotive marketing both for new vehicle sales
and aftersales. That said, aftersales marketing has...
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What were the top 10 questions from the OEM and OES delegates
attending the Polk EuroCar Seminar in the UK on 20 January
2010?
- If you could only do one thing with respect to marketing in
this environment, what would it be or in what area would you
focus?
- You have covered a great deal of ground, what type of marketing
has been most effective / impactful?
- Are there any other challenges that 'keep you awake at
night'?
- Can you share with us where or from whom dealer network
planning can be most...
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My major take-away from last night's World Congress presentation
was the sharp role reversal between guest speakers Yoshimi Inaba,
President and COO of Toyota Motor North America, Inc., and Mark
Reuss, President of GM North America.
Mr. Inaba spoke first about Toyota's recent successes and
challenges. He calmly and confidently highlighted their current and
future products, large R & D investment and employee charitable
volunteer activities. The audience was left with an impression of a
bright...
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There's still a lot of press regarding automotive industry
challenges like the recent GM and Chrysler bankruptcies and related
dealer closings, but has anyone looked at the domestic OEM’s
market share lately? I have and the industry trend is very
sobering – GM, Ford and Chrysler combined retail market share has
dropped over 10 percentage points during the last five years and is
currently hovering around 40%. Yes, almost two out of every three
vehicles currently purchased at retail in the U.S....
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In my last blog post, I shared two critical dealership
survival strategies for today's economic slump: 1. Know your market
and 2. Obtain a fair and objective assessment of your dealership
facility. Following are two additional steps that all dealers
should take in light of the current automotive industry
challenges:
Step 3: Maintain a steady and open dialog with your
OEM and understand your dealer agreement: In most
countries, the only way new vehicles can be sold or have
warranty service...
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