Friday, March 7, 2014 by
February U.S. car sales were driven in part by the appeal of
mainstream compact crossovers. These vehicles offer the ideal
combination of value for the money, good fuel economy, car-like
driving characteristics, and SUV-like functionality. Midsize as
well as sub-compact crossovers offer some of these advantages but
not all of them. Compact crossover sales in February drove
industry results at the segment, model and make levels. At the
segment level, the February results were extraordinary.... Rea...
Thursday, February 20, 2014 by
In “Twilight of the Brands” in the February 17/24 issue of “The New
Yorker,” James Surowiecki discusses the challenges facing
brands in today’s information-rich U.S. economy. Surowiecki focuses
on Lululemon Athletica, a yoga apparel company that quickly became
the darling of the industry and then tumbled almost overnight
because of negative customer feedback. Such instantaneous
customer reaction can propel a company to new heights or spell its
doom in the blink of an eye, according to...Read...
Thursday, February 6, 2014 by
Given all the attention recently focused on Tesla, I thought it
would be interesting to see who is buying the Model S.
Specifically, what are customers trading in for the Model S, or
what other vehicles do Model S buyers have in their garage if they
are adding to their fleet? The Model S conquest data, derived from
Polk new vehicle registration data, are fascinating. There are two
ways of looking at the data. First, the pure conquest data show
that the Model S is conquesting owners of... Read...
Wednesday, January 15, 2014 by
It was my pleasure to be a co-presenter last night, along with
Edouard Tavernier, as 33 winners were recognized for automotive
loyalty and conquest during the Polk Automotive Loyalty Awards
presented by IHS. For those of you unfamiliar with how owner
loyalty is measured, it’s determined when a household that owns a
new vehicle returns to market and purchases or leases another new
vehicle of the same model or make. This year's Polk Loyalty
Awards recognized the best-of-the-best and winners...
Thursday, January 16, 2014 by
U.S. car dealers delivered 15,600,199 new cars and light trucks in
2013, up 8% from 2012. This is the fourth consecutive
year-over-year increase and follows three years of double-digit
growth from 2010 through 2012 as the industry climbed out of the
2009-10 recession. Of the 38 makes now on the market, 29 enjoyed
year-over-year increases in 2013, eight saw declines and one
(Tesla) could not be compared to 2012 since it had no sales at all
last year. The five makes with the largest increases... Re...
Wednesday, January 8, 2014 by
The competition in the luxury part of the U.S. new vehicle industry
has perhaps never been as intense as it is right now, and, in a
related trend, new product activity in this space is as frenetic as
ever. BMW, Lexus and Mercedes-Benz continue to vie for luxury sales
leadership with Audi and Cadillac aggressively trying to move up.
Many of the luxury makes have been expanding into new segments,
with such products as the Evoque, F-Type and CLA. There are other
examples of this trend coming...
Friday, January 17, 2014 by
When Google released its Zeitgeist 2013
, a compilation of the most googled
terms of the year, the Hyundai HB20 reached the top spot for
the Brazilian automotive industry. It was followed by the
Chevrolet Onix and Chevrolet Prisma. The new Volkswagen Golf and
the Volkswagen Beetle (locally called Fusca) rounded out the Top 5.
The HB20 hatchback, the Onix and the Fusca were launched late in
2012. There is no doubt the HB20 has written its success story in
Brazil’s automotive history. With 3,312......
Friday, December 6, 2013 by
December brings to mind snow and cold, but for luxury dealers in
the U.S., this month will be the "hottest" of the year. U.S.
consumers purchase more new luxury vehicles in December than in any
other month of the year, according to monthly Polk new vehicle
registration data. This contrasts with the monthly tallies for the
non-luxury space, where March and August are the peak months.
Luxury registrations also rise in the spring, but not to the same
degree as non-luxury deliveries; rather,...
Monday, November 25, 2013 by
The Porsche Macan, Porsche's all-new small crossover revealed last
week in Los Angeles and to be launched in the U.S. next spring,
should be a "slam dunk," given the landscape of today's new vehicle
market. The small luxury crossover segment is one of the
fastest-growing in the industry, with registrations more than
quadrupling since 2008 and share of industry up by almost the same
amount (see table below). The number of small luxury crossovers in
the market has doubled from four in 2008 to...
Wednesday, November 20, 2013 by
Monthly summaries of U.S. car and light truck sales focus on macro
results such as the seasonally adjusted annual rate (SAAR),
corporate results and brand results. Micro outcomes get less
publicity even though they may be as noteworthy, if not more so.
For instance, there has been little mention given to the fact that
Mercedes-Benz dealers delivered 4,895 CLAs in October, its second
month on the market. This tally follows 2,310 sales in September.
The October figure is surprisingly strong and...R...
Tuesday, November 12, 2013 by
After two lackluster years, Jaguar is now thriving in the U.S. In
both 2011 and 2012, Jaguar suffered registration declines even
though the industry recorded double-digit growth. But this year,
Jaguar's registrations have jumped 25% through August when compared
to a year ago. This is the fourth highest year-over-year gain among
all makes (with 1,000 or more registrations) that were also on the
market for all of 2012, after Porsche, Cadillac and Subaru.
Jaguar's gain is almost three times the...Re...
Monday, September 9, 2013 by
Seeing the Signs Every new vehicle sold is a signal to OEMs that
customers want more of that type of car or truck. In essence,
customers are voting with their wallets and with business
interests ever focused on customer loyalty and customer retention,
an OEM should be seeing the market signs. National Trend: Consumers
Continue to Buy New Through the second quarter of this year
(2013 Q2), new vehicle sales are once again on the
rise in Canada. New vehicle registrations indicate that...
Tuesday, August 6, 2013 by
When car owners either trade their vehicle for a new one or add a
vehicle to their household fleet, 55-60% of them choose a vehicle
from the same corporation as their existing vehicle. But what about
car owners whose brand has been discontinued (frequently referred
to as "orphan" owners)? This is now a topical question since GM and
Ford together have recently discontinued five brands. As of April,
there were over 14.4 million orphan owners in the U.S. (including
owners of vehicles from all...Read...
Thursday, June 6, 2013 by
It's not always about who has the largest market share or the
broadest product line. Sometimes repeat sales for OEMs and dealers
are fruitful when you're a small player, too. Yesterday, Polk
issued a press release of customer loyalty on automakers who beat
the industry average by looking at first quarter results.
What did we find?
- Thirteen brands exceeded the average industry increase for make
loyalty when we compared buyer behavior from Q1 2012 and Q1 2013.
The first three months of the...
Monday, April 29, 2013 by
Given that U.S. new vehicle registrations in 2012 were spread
across 52 makes and 331 models, it's difficult to summarize the
results concisely. This leads to a focus on the larger makes that
dominate the industry. Yet one smaller make has been outperforming
the industry for years and deserves some recognition. Subaru's
recent performance in the U.S. has been remarkable. Two facts stand
out. Subaru is the only make in the entire U.S. industry that has
had five consecutive year-over-year sales...R...
Wednesday, March 6, 2013 by
Three new cars are striving to gain ground in the huge non-luxury
small car segment. The 2013 Dodge Dart was launched last June, the
redesigned 2013 Nissan Sentra last November, and the 2014 Kia Forte
sedan arrives later this month. This segment accounted for 16% of
all new vehicle registrations in 2012, second only to the midsize
cars 17.6% among the 32 segments tracked by Polk. The non-luxury
small car segment has been dominated for years by such well-known
models as the Corolla, Civic and...Re...
Wednesday, February 13, 2013 by
With the economy continuing to strengthen, more and more vehicle
owners are in the market and actively shopping for new cars. With
automotive sales approaching pre-recession levels, I wanted to
review the Designated Market Areas (DMAs) displaying the
highest brand loyalty. For this question, I decided to focus on
DMAs that had the highest level of owners that returned to market
and acquired a new vehicle during 2012 (through November). The
chart below shows the results with the grey bars... Read...
Thursday, January 17, 2013 by
For the U.S. automotive industry, superior customer loyalty was
recognized this week. I had the pleasure of watching our customers
receive the annual Polk Automotive Loyalty Awards
in Detroit as
part of the overall activities surrounding the 2013 NAIAS (North
American International Auto Show). It's a great feeling knowing
OEMs and their dealer networks are working like crazy to make the
buying and vehicle ownership experience richer, truer and highly
relevant for their customers. As in past... Re...
Wednesday, January 9, 2013 by
South America is a very diverse continent. Brazil, its main
country, forbids diesel passenger cars and speaks Portuguese, but
is surrounded by Spanish speaking countries. French Guiana still
belongs to France, something not very common nowadays. Consumer
behavior is also different: Toyota, for example, is the market
leader in Peru and has a higher share in the countries closer to
the Pacific Ocean, while customer loyalty in Brazil and Argentina
goes toward brands from Europe and the United...Read...
Thursday, January 3, 2013 by
Many of you may be returning to work this week after an extended
vacation around the holiday season. Welcome back! I'll keep this
blog short and informative. It's 2013 and the world didn't end last
month as the Mayans
(supposedly) predicted. Given this, we
can officially remove Mayan prognosticators from the category of a
legitimate forecasting entity. However, Polk has a few predictions.
They go something like this:
- New auto sales for 2013 will jump 6.6 percent over last year. Our