Dealer Network

Since January, Mexico has been able to import American and Canadian vehicles that are Model Year (MY) 2007 or older. Up until December, the limit was MY04 or older and in 2009, it was MY99 or older. In 2019, any used vehicle can be imported from the U.S. and Canada, regardless of its age. This is not a new problem: in 2006 and 2007, Mexico imported more used vehicles then it sold new cars.

Although the imports cooled down last year, they gained strength again earlier in 2013. There was an average...

Venezuela was all over the news last week because of the death of its president, Hugo Chávez. President Chávez passed away after a battle against cancer, which included several surgeries in Cuba. What the international media did not pay attention is to a law approved in January that affects the automotive industry.

How would you react if a law determined that all new vehicles from now on should have a sticker price from the first half of 2009? Moreover, could you, the dealer network, afford to...

As Toyota announced it has regained the global sales crown, it makes me think of how the Japanese OEM has wasted its chances in the world's fourth largest market. Not everyone is aware that Toyota opened its first factory outside of Japan within Brazil in 1959, a plant that is currently used to produce parts. For decades, the Brazilian market was closed to imports and Toyota only produced a version of its Land Cruiser. It was a great product for rural areas, but Toyota was far behind its...

For the U.S. automotive industry, superior customer loyalty was recognized this week. I had the pleasure of watching our customers receive the annual Polk Automotive Loyalty Awards in Detroit as part of the overall activities surrounding the 2013 NAIAS (North American International Auto Show). It's a great feeling knowing OEMs and their dealer networks are working like crazy to make the buying and vehicle ownership experience richer, truer and highly relevant for their customers.

As in past...

Late in June, Argentina canceled the free-trade agreement it has had with Mexico since 2002 (as noted in my prior blog). Argentina wanted to negotiate the agreement, as Brazil successfully did with Mexico, assigning quotas to imports but Mexico did not concede. Argentina has been consistently the fifth main market for Mexican exports since 2009, although volumes jumped 177% between 2009 and 2011. Brazil went from the fourth spot in 2009 up to second place this year, even with limits to imports...

The presence of Dan Akerson, General Motors' CEO, Martin Winterkorn, Chairman of the Board of Volkswagen, Audi and Porsche, Takanobu Ito, Honda's CEO and President, and Ralf Speth, Jaguar Land Rover's CEO, shows how international the 2012 Sao Paulo auto show has become. Brazil has always been a key market for many OEMs – for example, it is the second main market for Chevrolet and Renault – but it has been closed, with many products only offered in the country and in neighboring Argentina.

However,...

It was a national holiday in Brazil on October 12 and I went with my family to where my father was born, a small town where approximately 10,000 people live today. During the long weekend, my impression was that Chevrolet was the best seller in Brazil, but actually it falls behind Fiat and Volkswagen. However, I saw more of the Chevrolet Montana (a pick-up truck based on a passenger car, something that Brazil created decades ago) and the S-10 (the local name of the Colorado) than the Fiat Strada...

At this point in automotive history, nobody denies the importance of Hyundai. According to Polk data, the Korean OEM produced almost 3 million light vehicles worldwide in 2003 and we forecast that its output will reach 8.3 million in 2016. That's a growth of 183%, while on the other hand, GM's production is rather stable during the same period.

Part of this growth will come from a brand new factory in Brazil. With an investment of $600 million, Hyundai will start producing a hatchback on...

The contract between the three "domestic" automakers and the Canadian Auto Workers (CAW) expires at 11:59 p.m. Eastern Daylight Time on September 17. The contract covers approximately 18,000 workers. As of this writing, the two sides have not reached an agreement on terms for a new contract and the CAW is threatening to simultaneously strike Canadian operations at all three companies. A list of models assembled in Canada by these companies is shown below.

There is little doubt a strike would...

There is a lot of buzz about the Audi plant that will be built in San José Chiapa, Mexico. The press refers to it as "Audi's first car plant in the Americas," but this is not correct. Audi produced the A3 in São José dos Pinhais, Brazil between 1999 and 2006, in a factory now totally owned by Audi's parent company, Volkswagen. Golf (still in its fourth generation), Fox and SpaceFox are produced there. It was a joint venture between Audi and Volkswagen – Audi had 25% of the factory.

The A3 brought...

As the July sales numbers were released, Ford and GM made the headlines for their drop, while Chrysler still enjoys its momentum. But Ford’s challenges are not only in the U.S. – and I am not talking about Europe. In Brazil, where the market enjoyed a 22% growth in July, Ford sold 12% less light vehicles compared to June. Its monthly market share slumped to 8.44% from 9.90% in the previous month.

Ford, the first OEM to be established in Brazil (1919), has always faced challenges in Latin...

First, it happened with Brazil. President Dilma Rousseff's government announced that it would cancel the ACE-55, signed between the Mercosur (Brazil, Argentina, Uruguay and Paraguay) and Mexico in 2002 to allow the free trade of light vehicles between the five countries. In 2011, the trade deficit between Brazil and Mexico was US$1.5 billion and the Brazilian government worried it would not stop increasing. Mexico did not want to lose the benefits of exporting to Brazil, the fourth main market...

Polk has just finished updating its light vehicle sales and production forecast, which is made four times a year. For the South American market, the numbers are not as positive as one would expect for emerging countries. We've reduced the sales forecast by 2% for 2012, 3% for next year and 5% for 2014. Regarding production, the forecast was reduced by 3.4%, 2.9% and 1.6% for those same years.

The main cause of these reductions is the Brazilian market, which represented 67.3% of the total South...

Have you heard of the next new social media phenomenon, Pinterest? No? Well that's why I'm here, to keep you updated on the latest, greatest and potentially profitable ideas in social media. Pinterest is a two-year old social media site, still in beta, that allows users to find things (pictures, videos, infographics, etc) on the web that they like and pin them to their own page, which contains boards that they can name. Usually these boards center around hobbies or aspirational items. Pinterest...

A lot of what we do for our clients is about helping them measure, coach and improve customer loyalty. Over the last three years, we have seen an incredible level of interest among our OEM clients to try to aggressively help their dealers succeed in this area. Dealer loyalty is an objective rivaling, yet complementing, customer satisfaction scores. It's a big deal if a retail operation is successfully, with hard science to back it, bringing owners back to their store. And OEMs want them to...