About the Author: Cenk Hepaktan

 

Hi, I am Cenk Hepaktan, global product strategist at R. L. Polk & Co. My current focus is the global price and specification data, but on this blog you will find me talk about anything and everything so long as it is about automotive, marketing, and analysis.

I was born and raised in Izmir, Turkey. After earning my undergraduate degree in computer science from Ege University in 1995, I came to the US on an AIESEC internship. Starting as an application engineer, went through your regular consulting pipeline; consultant, project manager, account manager for the last ten years before joining Polk. In the meanwhile, received my MBA from Wayne State, and currently attending Lawrence Technology University for my doctorate in business administration.

Most of my entries will be analytical – either my viewpoint of some facts I came across or a review of a study. I love a good debate that betters all parties involved so feel free to poke holes on any analysis or thought process I present here.


Understanding Automotive Consumers - Part 1

Friday, November 13, 2009 by Cenk Hepaktan

As I was reading my colleague Mark Pauze's piece on Asian Americans and the U.S Auto Market, the table which listed the Asian OEMs, got my attention. It seemed the Asian Americans were heavily into Asian makes. But how do they compare with the rest of the population?

So I used PolkInsight to pull some numbers:
The average distribution of new registrations in the U.S. is something like 50% Asian, 40% Domestic, and 10% European makes. Both African American households, and Eastern/Western European households in the U.S. fall in line with that average.

The second group based on the percentage distribution, which includes Eurasians, Hispanic, and Pacific Islanders had an average distribution of 60% Asian, 25% Domestic, and 15% European makes.

Finally, the Asians lead a group of their own with 75% Asian, 10% Domestic, and 15% European makes. The interesting part isn't only that Asian Americans buy overwhelmingly Asian makes, but that they are the only group along with Middle Eastern American households where Domestic makes gets the 3rd place in purchase preference.

What does this all mean?

  • A dealer candidate may want to think twice before opening a Ford or GM dealer in a prominently Asian American neighborhood
  • In terms of lead management, a lead coming to an Asian OEM from an Asian American household might have to be scored a lot higher than any other ethnicity in terms of possibility of a sale

Interesting stuff!

*Data Source: PolkInsight, new retail registrations CYTD August 2009
Percentages are generously rounded and approximate

Posted by Cenk Hepaktan, Global Product Strategist, Polk (11.13.2009)

The Future of Telematics Features

Tuesday, November 3, 2009 by Cenk Hepaktan

The other day, I came across this news article:

First thing that came to my mind after reading the article was whether we were researching this feature in our price and specification database or not. You see we collect over 800 data points like this regarding vehicles globally. And it is my job as the product strategist to make sure we collect the right specifications data. The definition of "right" is that the researched data is useful for the consumer or the vehicle product/pricing analyst. Furthermore, I also need to make sure the specifications we collect are not just for this year or next, but will still be valuable in five years.

That brings me to my point about the "slowdown feature" mentioned in the article: all these nice little features that are currently being monopolized by telematics systems, will be replaced by applications in smart phones. If you look at a telematics system, it is a combination of GPS, cell phone, and the ability to communicate with the vehicle computer. The first two are readily available on smart phones today. The only missing piece is a data-port where an attached smart phone can connect to the vehicle computer. When an iPhone can link to a car's computer, there will be plenty of application developers out there who will be happy to design and develop interesting applications. They will do it better, faster and cheaper.

This obviously will have huge consequences for OnStar et al. But it will also represent some challenges for our price and specification database: it is one thing to collect vehicles specifications when they are hardware-based (e.g. Xenon lights = Available ), but it is another thing when you deal with software-based features of a vehicle. Since software downloads will be different for each vehicle owner, all we can really report will be whether "access to vehicle computer" is available or not.

Anyway, that is my job; your job is to decide which applications to buy on iTunes for $0.99. For fellow Michiganders, I recommend the "remote iSeatWarmer" and "Remote AC starter".

Posted by Cenk Hepaktan, Global Product Strategist, Polk (11.03.2009)